Your agency instructs
You provide the written authority, attendance brief and agreed capture requirements.
Field documentation support for real estate agencies
Extra field capacity.
Your agency stays in control.
SiteRelay attends agency-authorised property visits to capture agreed photographs and objective observations—then returns a clear, secure documentation pack for your licensed team to assess.
Clear information. Confident decisions.
Attendance statusAgency brief confirmed
Professional attendance. Objective capture. Secure handover.
01 Agency authorised
02 Fully insured field attendance
03 Objective capture
04 Secure handover
05 Your licensed team decides
Built for agency operations
When field capacity is stretched, information quality shouldn't be.
SiteRelay gives agency leaders a reliable way to gather clear property information when their team needs extra field support.
We work to your written brief, document what is observable and return the information to the people qualified to interpret it.
Designed for
Licensees in chargeAgency principalsHeads of property managementOperations leadersThe scenario every agency knows
You know the properties
that make your team pause.
Do you have properties on your rent roll that require two staff members for a routine inspection—or leave your team feeling unsafe?
Some properties can make your team uneasy about attending alone.
The routine inspection still needs to happen—but sending two staff members can double the field time, disrupt schedules and reduce capacity across the rest of your rent roll.
If you answered yes to any of these, your agency needs SiteRelay.
For suitable agency-authorised visits, we attend within a clear written brief, capture the agreed photographs and objective observations, and securely relay the information back to your licensed team.
Let’s talk about how SiteRelay could support your agencyA clear chain from brief to handover
Simple, consistent and agency-led.
SiteRelay extends your field capacity while your licensed team retains authority, interpretation and every resulting decision.
SiteRelay attends
Trained field personnel attend within the approved scope and treat the property respectfully.
We document
Agreed photographs, factual notes and observable property details are captured consistently.
Your team decides
The documentation pack is securely returned for agency review, advice and next steps.
What comes back to your team
A documentation pack built for clear review.
Every attendance follows the agreed brief and a consistent capture process—making the handover easier to review and act on inside your agency.
View the example pack5-page PDF · fictional demonstration
Agreed photographs
Property details captured within the agency-approved attendance scope.
Objective notes
Observable facts recorded without diagnosis, speculation or tenancy judgement.
Consistent checklist
A clear capture structure aligned to the instructions supplied by your agency.
Secure handover
Information relayed back to the authorised agency contact for review.
A deliberately clear boundary
We collect.
Your agency decides.
SiteRelay is field documentation support—not outsourced property management.
✓
SiteRelay handles
- Agency-authorised attendance
- Agreed photographs and factual notes
- Observable property information
- Consistent capture checklist
- Secure documentation handover
—
Your agency retains
- Entry notices and authority
- Licensed property-management functions
- Interpretation and client advice
- Breach or compliance decisions
- Every resulting action and outcome
How we show up
Calm in approach.
Precise in delivery.
Record what is observable. Never speculate or diagnose.
Follow the brief and return complete information on time.
Treat tenants, agency teams and private homes with dignity.
Protect identities, access details, images and agency information.
Common questions
Clarity before attendance.
A clear brief and an explicit boundary are central to every SiteRelay engagement.
Who authorises a SiteRelay attendance?+
The agency supplies the written instruction, authority and approved scope for the visit. SiteRelay attends within that brief.
Does SiteRelay make tenancy decisions?+
No. SiteRelay captures agreed photographs, factual notes and observable information. Your licensed agency team interprets the information and decides any next step.
Can SiteRelay issue notices or determine a breach?+
No. Notices, breach decisions, client advice and other licensed property-management functions remain with the agency.
What does the agency receive?+
A secure documentation pack aligned to the agreed capture checklist, including the photographs, notes and attendance information requested in the brief.
Is SiteRelay fully insured for these tasks?+
Yes. SiteRelay is fully insured to carry out the agency-authorised field documentation tasks within our agreed scope.
Start the conversation
Let's build a field support process around your agency.
Tell our team where your agency's field capacity is being stretched and what a useful documentation handover would look like.