Your agency instructs
You provide the written authority, attendance brief and agreed capture requirements.
Field documentation support for real estate agencies
Extra field capacity.
Your agency stays in control.
SiteRelay attends agency-authorised property visits to capture agreed photographs and objective observations—then returns a clear, secure documentation pack for your licensed team to assess.
Clear information. Confident decisions.
Secure handoverDocumentation pack
READYPROPERTY REFERENCEAgency brief #SR-024
- 01Written brief receivedScope and authority confirmed
- 02Attendance completedAgreed property details captured
- 03Information relayedPhotos and objective notes returned
Your agency reviews and decides.
SiteRelay does not make tenancy decisions.
01 Agency authorised
02 Objective capture
03 Secure handover
04 Your licensed team decides
Built for agency operations
When field capacity is stretched, information quality shouldn't be.
SiteRelay gives agency leaders a reliable way to gather clear property information when their team needs extra field support.
We work to your written brief, document what is observable and return the information to the people qualified to interpret it.
Designed for
Licensees in chargeAgency principalsHeads of property managementOperations leadersA clear chain from brief to handover
Simple, consistent and agency-led.
SiteRelay extends your field capacity while your licensed team retains authority, interpretation and every resulting decision.
SiteRelay attends
Trained field personnel attend within the approved scope and treat the property respectfully.
We document
Agreed photographs, factual notes and observable property details are captured consistently.
Your team decides
The documentation pack is securely returned for agency review, advice and next steps.
What comes back to your team
A documentation pack built for clear review.
Every attendance follows the agreed brief and a consistent capture process—making the handover easier to review and act on inside your agency.
View the example pack5-page PDF · fictional demonstration
Agreed photographs
Property details captured within the agency-approved attendance scope.
Objective notes
Observable facts recorded without diagnosis, speculation or tenancy judgement.
Consistent checklist
A clear capture structure aligned to the instructions supplied by your agency.
Secure handover
Information relayed back to the authorised agency contact for review.
A deliberately clear boundary
We collect.
Your agency decides.
SiteRelay is field documentation support—not outsourced property management.
✓
SiteRelay handles
- Agency-authorised attendance
- Agreed photographs and factual notes
- Observable property information
- Consistent capture checklist
- Secure documentation handover
—
Your agency retains
- Entry notices and authority
- Licensed property-management functions
- Interpretation and client advice
- Breach or compliance decisions
- Every resulting action and outcome
How we show up
Calm in approach.
Precise in delivery.
Record what is observable. Never speculate or diagnose.
Follow the brief and return complete information on time.
Treat tenants, agency teams and private homes with dignity.
Protect identities, access details, images and agency information.
Common questions
Clarity before attendance.
A clear brief and an explicit boundary are central to every SiteRelay engagement.
Who authorises a SiteRelay attendance?+
The agency supplies the written instruction, authority and approved scope for the visit. SiteRelay attends within that brief.
Does SiteRelay make tenancy decisions?+
No. SiteRelay captures agreed photographs, factual notes and observable information. Your licensed agency team interprets the information and decides any next step.
Can SiteRelay issue notices or determine a breach?+
No. Notices, breach decisions, client advice and other licensed property-management functions remain with the agency.
What does the agency receive?+
A secure documentation pack aligned to the agreed capture checklist, including the photographs, notes and attendance information requested in the brief.
Start the conversation
Let's build a field support process around your agency.
Tell Brett where your team's field capacity is being stretched and what a useful documentation handover would look like.